Respected clients,
We would like to thank you for your confidence and collaboration. In order to improve the services toward the clients, the Faculty of Veterinary Medicine in Skopje was accredited by the Institute of Accreditation of Republic of Macedonia on 25.06.2008 for the “Testing of food stuff, beverages, water and animal diseases” with accreditation certificate No.Lt-006, proving that the Faculty of Veterinary Medicine fulfills requirements for MKS EN ISO/IEC 17025:2006 standard.
The focal points of this implemented standard are Procedure for service to the customer and Procedure for resolution of complaints. Therefore, we use this opportunity to inform you that in case you register any problem arising from our services, you can fulfill a Complaint form, published on our website www.fvm.ukim.edu.mk.
You can also express your complaint directly by phone.
We would be very thankful if you can spare some time and fulfill our questionnaire form. Obtained data will be of great importance to improve our services and contacts toward you as our respective clients.
Thank you for your confidence and collaboration.
Quality Manager
Assoc. prof. Mirko Prodanov, PhD
Dean
Prof. Dean Jankuloski, PhD